Please note that you need Adobe Air 2.0b1 runtime software for HoverCam Flex, make sure you follow the instructions on HoverCam Flex software download page.

• First install Adobe AIR 2.0 run time software ONLY from the link on our web site
• Install HoverCam Flex software for your PC or Mac

In an effort of being a green software provider, we offer HoverCam CarScanner Software through our web site (HoverCam CardScanner Software). Please follow the instructions to download and install the software.

• HoverCam Unit
• Scanning Mat for Scanning Purposes
• Quick Start Guide
• USB Cable
Please note that the "control pad" is NOT included in the package, which was planned originally as an optional part of the product. Since HoverCam is very new to the market, we didn't have enough time to modify the packaging due to strong demand and limited time.

HoverCam is both a document scanner and a document camera, which offers full functionalities in both product categories at a fraction of peer product's costs.

• Everyday scanning, copying, email/fax solution for offices.
• HoverCam can be used as a screen reader or video magnifier for visually impaired readers.
• HoverCam is a visual presenter, can be used in schools for interactive teaching and distance learning.
• HoverCam can be used to scan and archive students school works.
• HoverCam can be used to trace a tool in tooling design.
• HoverCam can be used for large sized document scanning for scrapbook projects.
• And the list is growing...

Yes, absolutely, Intel-based Mac OS 10.4 and above are supported by HoverCam Flex Software.

Yes, absolutely, you can install Adobe AIR 2.0 based HoverCam Flex software on Windows XP/2000/2003, which is fairly demanding in computing power. Or you may choose to install HoverCam Manager software, which is offered complimentary to HoverCam owners.

Yes, Apple's QuickTime Player software is a perfect program for video recording. Just start a New Movie Recording, and choose the camera to be "HoverCame Document Camera".

Yes, Google's Picasa program has an excellent video capture functionality. Download and install Picasa from Google site. Start the Picasa program, click on the "Camera Capture" icon, and starting recording.

Yes, Skype is the perfect software for this purpose. To set up Skype to use HoverCam, please go to "Preference" -> "Video" tab, then select HoverCam Document Camera as the camera and save the configuration. Now you're ready for the video conferencing experience with HoverCam.

• "Enter" or "Return" key is the same as the "Capture" button.
• Mouse wheel is the "Zoom In/Zoom Out" key.

• 1. For showing iPhone and PC screens, please use a white or light background, don't work the black scanning mat which for scanning purposes;
• 2. Click on the 1:1 button at the bottom of the preview window to see full resolution;
• 3. Change the settings on the left panel to the right resolution, should be 1600x1200;
• 4. Suggested lighting: put at least one fluorescent (ideally full spectrum) desk lamp on the side illuminating the device surface at 45 degree angle;
• 5. Optimal lighting: Two lamps on both sides of the device;

We are working on making a more fool proof solution available in the near future.

Google OCR is still under testing stages at Google, we included it in as one of free cloud solutions. In general, Google OCR service is not very reliable, though constantly improving, with some limitations:

• 1. The image file formats has to be jpg, png, or gif. Currently, it doesn't take PDF files, or image files with many images rather than texts.
• 2. The orientation of the texts has be upright, otherwise Google OCR service won't recognize the file at all.
• 3. If the image is not recognized due to various reasons, the file will not show up in the Google Docs folder.

We're introducing OCR functionality in our upcoming pro version software.

Please check if you have Adobe AIR 2.0 b1 run time installed on your system. If you don't, please download and install Adobe AIR 2.0 run time from our HoverCam Flex software downlaod page. If you do, but you didn't download the AIR 2.0 from our web site link, chances are you don't have the correct version of Adobe AIR 2.0 installed on your system. You need to first uninstall the existing Adobe AIR 2.0 runtime software, then follow the instructions on the HoverCam Flex software download page.

When you click on the "Camera" button on the upper left corner under the file menu, If HoverCam prompts a message saying: "The camera selected is busy, try again?", please do the followings:

• Click on "No";
• Close the "Camera" tab;
• Unplug the HoverCam USB cable from the PC;
• Wait for 10 seconds;
• Plug the HoverCam USB cable back to the PC;
• Click on "Camera" button again, this will bring up the HoverCam preview window;

• Turn off McAfee virus scan, then uninstall HoverCam Flex Software if Partially Installed.
• Restart the PC;
• Turn off McAfee RealTime Scanning for 15 minutes;
• Re-install HoverCam Flex Software;
• Turn McAfee back on or just wait for 15 minutes;
• HoverCam should be working properly now. (Step-by-step instruction: PDF)