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Please check the articles provided by microsoft at the following links for how to remove the driver / reinstall the driver if the HoverCam is failing to initialize.
http://www.microsoft.com/windowsxp... |
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The Device failed to initialize, unable to initialize error appears after connecting the HoverCam X300, X500, T3, T5, or T5V through the USB cable to the computer. In the HoverCam Software you may see... |
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The Selected Device is Busy error is experienced when the HoverCam Software and HoverCam Camera are both successfully installed on the computer but when selecting the Video or Scan tabs in the softwar... |
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When connecting the HoverCam device to the computer, Windows Xp, Vista, or Windows 7 may not recongize the device or the installation of the device's driver may fail resulting in an error message bein... |
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The Power Surge notification, or the Device could perform faster Error is typically a pop up in the Windows notification area that describes an issue where the USB port is not supplying enough power t... |
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The power draw error on apple Computer differs slightly in what is displayed on Apple computer's running Mac OS X.
The Notification you may receive is: Because a USB device was drawing too much powe... |
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Avira Anti-virus will inaccurately detect part of the HoverCam Flex application as Malware.
To remove this notification, do the following:
1. Click Extra
2. Click configuration
3. Check the ex... |
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It has been noted that some Logitech software conflicts with the HoverCam flex software. To resolve this conflict, perform the following:
1. Uninstall the logitech webcam software.
2. Uninstall th... |
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The HoverCam currently uses the default Microphone when using for video conferencing. If you wish to use/change the microphone do the following steps:
For Windows Xp:
If the speaker icon is vis... |
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Some users have experienced a software crash with HovercamFlex when having or after installing captivate 4 on their computer. The fix for this is as follows:
1. Go to the search function of your co... |
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Some users have experienced mirrored images in the scan and video mode of the Hovercamflex.
This issue is caused by a software conflict between Samsung PC Studio 3 and the Hovercamflex software.
... |
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If your HoverCamFlex software does not recognize the HoverCam. Take the following steps.
1. Open the hovercamflex application.
2. Click Archive
3. In the upper right hand corner is a icon that ha... |
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If you have purchased a new dell laptop and have experienced hanging, or flex stopped working during installation or launch of the software; this is due to a software conflict with pre-installed softw... |
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The Hovercam Whiteboard connector software converts the hovercam display into a (SWF) flash file.
To be able to annotate/interact with your Hovercam display while in Activinspire, you have to do t... |
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Resolution:
Open the task manager.
CTRL+ALT+DEL
if you have Windows XP:
Task manager should automatically come up
if you have Windows Vista, 7:
Choose "Start Task ... |
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This issue usually is indicative of a user not having enough permissions to run the program or the user profile is corrupted.
Steps to determine if there is an issue with the user account.
Make ... |
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